Privacy Policy

CarrierConnect's business is based on the foundation of privacy. Our members use our trading services since they know that their anonymity is protected. Therefore we place a high priority on protecting the integrity of all of your data, whether about you, your company, your transactions or your products.

This privacy statement describes the information that we gather from our Web site users, and sets out how we control its dissemination. It also explains how you can review and alter the personal information we hold about you.

CarrierConnect is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different to those disclosed in this statement. CarrierConnect collects information from our users at several different points on our Web site.

Information collected during registration

CarrierConnect is primarily a business marketplace. Although some of the features of the CarrierConnect website are available to anonymous users, users who wish to take full advantage of the CarrierConnect online trading floors must register, and then be authorized by CarrierConnect, before trading or accessing more detailed information.

The very first time you register for any CarrierConnect service, we ask you a set of questions about yourself. These are designed to help CarrierConnect staff decide whether to grant access to our services. It also includes basic phone and e-mail contact details.

The initial step in registration involves the user supplying an e-mail address. This address is verified by sending an e-mail containing a link on which the user must click to continue the registration process. Then we collect the following mandatory information:

  • First Name and Last Name
  • Company
  • Job title
  • Telephone numbe

As part of this initial process we ask the user to select preferences these include:

  • Preferred password

CarrierConnect uses the information captured to ensure that only legitimate users are approved for entry and to research the type of companies and business which are interested in trading or finding information on telecommunications capacity pricing.

Account managers may also use the contact information from the registration forms to contact the user when necessary. We do not resell data containing personal information to other companies.

Changing preferences and updating contact information.

Registered visitors or members can update their personal details, contact or company details or opt in or out of mailings, by using the Company Information button' on the Web site. Alternatively they can contact CarrierConnect Support at

Information Logged

In the course of your use of our site, we automatically track certain information about users. For visitors (not logged in), this information may include the URL that you just came from (whether this URL is on our site or not), which URL they next go to (whether this URL is on our site or not), and what browser they are using. Many sites automatically collect this information. This information is used in aggregate form to help us improve our site, and it can be used to solve any browser-based problems a user has with our site.

We may provide aggregated data to potential banner advertisers, but this will not include any information that can identify an individual or a company. Additionally, w hen users request a page from our site, our servers log the user's current IP address. We use their IP address to help diagnose problems with our servers and to administer our Web site.

If a user chooses to register on our site, we automatically track which pages are visited, which postings are browsed and which tools are used. If a user trades on our site, we track posting offers and requests. If you a user takes part in auctions, we collect information about your bidding, buying and selling behavior.

Whenever you send us personal correspondence, such as email or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect and store such information.


When a user logs in we store a 'cookie' on their machine. This small file contains a unique identifier which is used to let us maintain a session (so that the user can stay logged in from page to page). The cookie contains no other information and is deleted when the user logs out.

External Links

This site may contain links to other sites. CarrierConnect cannot vouch for the privacy practices of external Web sites.


Our database is hosted on our own servers located in a secure facility. The data is only available to CarrierConnect staff and is not available through a standard web connection. This site has security measures in place to protect the loss, misuse, or alteration of the information under our control, including the use of firewalls and encryption where appropriate. CarrierConnect’s systems include 128-bit encryption whenever sensitive information is passed over the public internet.

Updates to This Policy

This privacy policy will be updated periodically to reflect changes in our technology or business processes. Changes to the privacy policy will be posted here when they occur.

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: